Frequently Asked Questions

What should I expect at my first consultation?

Your physiotherapist will discuss the history relating to your complaint and ask you a series of questions regarding your area of discomfort. For example; When you experience the pain, what aggravates your pain, what are you unable to do, what are the movement restrictions you are experiencing because of your pain?

Your physiotherapist will then conduct a thorough physical examination to identify your postural, movement and muscular impairments. You will be educated regarding your specific diagnosis and targeted treatment will commence.

Do I need a referral?
A medical referral is only necessary if you have been injured at work and your case is being managed by Work Cover or you are a Department of Veteran’s Affairs client. Otherwise, you do no not need a medical referral to receive treatment from a physiotherapist or to be able to claim a rebate for physiotherapy services from a private health fund.

Can I claim my physiotherapy through my health cover? Do you have Hicaps?
If you have ‘extras’ cover you should be eligible to claim part of your treatment fee. Individual health fund benefits can vary so you are best to check the details of your policy directly with your insurer. Most health funds are online with HICAPS. Milton Physiotherapy provides this service to process your health fund rebate leaving only the gap for you to pay following your consultation. Please ensure you bring your health fund card with you.

How long does a treatment take?
Your first consultation will take approximately 45-60 minutes with follow up consultations generally requiring 30minutes. Our reception staff will discuss this with you to gain an understanding of the time you require when booking your consultation.

Is car parking available?
Milton Physiotherapy provides easy access to our clients. Several car parking spaces are conveniently available directly in front of our premises at Camford Place (off Dorsey Street).

Am I given exercises and advice on how to help myself through a self managed program?
Milton Physiotherapy ensures you are prescribed a full exercise program to accelerate improvement in your movement performance. We generate a tailored program that details photographs, instructions, repetitions and a suggested schedule for you to follow and refer to.